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We want to reward our customers for their loyalty which begins with the first purchase. You will automatically be enrolled with us when you make an online purchase. On every subsequent purchase that you make, we will release an irresistible offer which would benefit you in more ways than one. Benefits will change on an on-going basis, offering new and exciting ways for you to enjoy your loyalty.
We promise to surprise you with our offers which will give you a delightful advantage. As you continue to shop, you can cross thresholds that bring you into new loyalty levels. At each level, more benefits will be available to you. When you achieve a new level, you will be rewarded with a gift card from Centerpiece.
You will be rewarded for numerous activities on centerpiece.in, including purchases, creating an account,
sharing on social media and more. Based on your activities at centerpiece.in, your loyalty will be
enhanced and rewarded by us to show our appreciation of your interest in Centerpiece.
Preview the stunning piece and plan your project. The standard size of the sample is 450mm x 450mm. We will design your project with bespoke concept to deliver a masterpiece.
Learn more about FretworkWe accept your payment for our products and services through various payment methods. In case you need futher support, please contact our customer service:
By email: customer-service@centerpiece.in
Centerpiece Fretwork India Private Limited is registered with the Government of India. We export our product through trusted and leading cargo companies. Installation services are not provided by us for locations outside India. You may contact a local team for installation.
Learn more about our servicesYou may easily track your order online to know its exact status. Please provide your order reference number during the process. You may also contact our customer service:
By phone: +91 11 27865099 Mon-Fri 11am - 6pm (IST)
By email: customer-service@centerpiece.in
We ensure that your order is securely packaged and that you receive the items in good condition. Your order will be shipped through leading shipping service provider to ensure proper handling and timely delivery.
Read our Terms for more detailsIn case you need further support, please contact our customer service:
By email: customer-service@centerpiece.in
Read our Terms for more details
The first gift is a fretwork bookmark which you can gift yourself or to others. Inspired by the national bird of India, Peacock, the collectible is available at an introductory price. You can also place a bulk order for the collectible as a corporate gift. On purchase of this specially crafted bookmark, you would be making a difference to the life of those children who are unfortunately less privileged than you. An honourable amount from the total online sale proceeds of the gifts would be donated to the 'SAVE THE CHILDREN' organization in India, which also has an international presence and has committed itself to bring a positive change in the life of the underprivileged. We would be releasing a collectible periodically and soon, widen the range of gifts to choose from. Each piece would incorporate the fretwork element in its design.
The first gift is a fretwork bookmark which you can gift yourself or to others. Inspired by the national bird of India, Peacock, the collectible is available at an introductory price. You can also place a bulk order for the collectible as a corporate gift. On purchase of this specially crafted bookmark, you would be making a difference to the life of those children who are unfortunately less privileged than you. An honourable amount from the total online sale proceeds of the gifts would be donated to the 'SAVE THE CHILDREN' organization in India, which also has an international presence and has committed itself to bring a positive change in the life of the underprivileged. We would be releasing a collectible periodically and soon, widen the range of gifts to choose from. Each piece would incorporate the fretwork element in its design.
This Privacy Policy governs the manner in which Centerpiece Fretwork India Private Limited (hereinafter “CENTERPIECE”) collects, uses, maintains and discloses information collected from users of the www.centerpiece.in website (hereinafter the “Centerpiece.in website” or “website”). This privacy policy applies to the Centerpiece.in website and all products and services offered by CENTERPIECE.
Please read this Privacy Policy carefully. CENTERPIECE may change or update this Privacy Policy periodically. You can view the most current version of the Privacy Policy at any time by visiting this section or by clicking the hyperlink labelled "Privacy" located on the homepage footer. If you decide to use the Centerpiece.in website, or by agreeing to the “Terms” on the Centerpiece.in website, you consent to the collection, the use and the disclosure of your information, including personal and financial information, by CENTERPIECE on the terms described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, or any modifications thereto, please exit the Centerpiece.in website now and do not purchase any of the products offered for sale on the website.
You may use the Centerpiece.in website without providing any personal information to CENTERPIECE. You will however, need to provide certain information, including your name, address, telephone number and e-mail address, as well as certain financial information (such as your credit card number) if you choose to purchase products offered on the Centerpiece.in website for the purposes of paying for the products you ordered and processing your order.
CENTERPIECE may collect non-personal information about you even if you do not purchase any products on the Centerpiece.in website; see "Cookies”.
CENTERPIECE uses cookies on the Centerpiece.in website to facilitate site-navigation, to customize the information that appears on the website and to collect non-personal information about users of the website, such as a user's IP address, the type of web browser and operating system being used and/or the pages of the website a user visits. This information is collected in order to monitor usage of the Centerpiece.in website and to improve aspects of the website. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the website may not function properly and prevent you from taking advantage of all of the features of the Centerpiece.in website.
CENTERPIECE also provides you with the opportunity to receive information from the company, which may be of interest to you, including information relating to our products and new products offered on the Centerpiece.in website through e-mails on subscription of “Newsletter”. If you do not want to receive such information by e-mail, you may unsubscribe at any time by clicking on the hyperlink “Unsubscribe” mentioned in every newsletter.
CENTERPIECE may disclose to its partners the information you provide on the Centerpiece.in website in order to process your order and deliver it to you. We may also disclose the information you provide on the website to third parties who provide services on or to the website to verify your information, authenticate payments and process orders. We may disclose certain financial and other information you provide on Centerpiece.in to third parties that provide payment or order fulfillment services.
CENTERPIECE may also need to transfer personal information if required by an order from the Government of India. For example, we may disclose such information as is necessary to identify, contact or bring legal action against a person or entity who may be violating the terms and conditions on the Centerpiece.in website, or who may be causing injury to, or interfering with, other users of the website.
Please be aware that CENTERPIECE does not control the policies or practices of third parties to which we disclose information about users of the Centerpiece.in website and that any use or disclosure of such information by third parties is not governed by this Privacy Policy; see also "Links."
The Centerpiece.in website may contain links to other third party websites. CENTERPIECE has no control over the content, policies or actions of these websites. The use of any information you may provide to third parties on other websites, or which such parties may otherwise collect on other websites, is not governed by this Privacy Policy. We are not responsible for the practices employed by websites linked to or from our website. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our website, is subject to that website's own terms and policies.
CENTERPIECE has implemented security measures to protect the personal information you provide against unauthorized access and use. All transactions conducted on the Centerpiece.in website are protected by an SSL encrypting system. Our payment gateway partner ensures stringent security measures to ensure that critically sensitive information, such as personal information and credit card details, are extremely well protected.
You may ask CENTERPIECE to correct, update or delete information you have provided to us on the Centerpiece.in website, including any changes to your postal or email address to ensure that your orders are shipped to the correct address and that we can contact you about your order if necessary, by contacting us at customer-service@centerpiece.in.
If you have any questions about this Privacy Policy, the practices of this site, or require further information, please contact us by email at privacy@centerpiece.in.
Welcome to www.centerpiece.in website (hereinafter the “Centerpiece.in website” or “website”). The use of the Centerpiece.in website and the purchase of any products offered on the website are subject to the present Terms and Conditions of Use (hereinafter “Terms of Use”). The use of the Centerpiece.in website constitutes your agreement to comply with, and be bound by, the Terms of Use, the Terms of Sale and the Privacy Policy on the Centerpiece.in website.
The Centerpiece.in website is operated by Centerpiece Fretwork India Private Limited (hereinafter “CENTERPIECE”) with the sole and full right to own, host, operate and maintain the Centerpiece.in website, and sell a selection of products from the brand ‘Centerpiece’ over the Internet, either itself or through any of its authorized representative.
Centerpiece Fretwork India Private Limited is registered with the Government of India and has its corporate office at B-133, First Floor, North Ex Mall, Sector-9, Rohini, New Delhi-110085 (India).
CENTERPIECE reserves the right to change or remove (temporarily or permanently) the Centerpiece.in website or any part of it without notice and you confirm that CENTERPIECE shall not be liable to you for any such change or removal. We may update these Terms of Use at any time. By continuing to use the Centerpiece.in website following any such change, you agree to comply with and be bound by the Terms of Use, as modified.
You can view the most current version of the Terms of Use at any time by clicking on the hyperlink labelled “Terms” located on the homepage footer.
You can register and become a member on the Centerpiece.in website by choosing a login ID (this should be your active e-mail account) and password for your account on the 'Sign up' or 'My Account' section of the website and upon acceptance of the Terms of Use, the Terms of Sale and the Privacy Policy on the Centerpiece.in website.
If you are already a registered customer on the Centerpiece.in website, then you have to provide your sign in or login details i.e. e-mail address and password (the one provided at the time of registration with the Centerpiece.in website). If you forget your password and cannot access your account, please click on the 'Forgot your password' link and provide your details, we will send a new password to your e-mail account registered with us.
You shall provide true, accurate and complete information while registering on the website and/or for any other purpose when prompted to do so on the Centerpiece.in website. CENTERPIECE reserves the right, in case of improper use, to restrict, block or otherwise terminate the use of the website for any user.
The Centerpiece.in website is not intended for use by minors. This website may only be used or accessed only by individuals who are 18 years of age or over. By creating an account with the Centerpiece.in website, you give permission to CENTERPIECE to store your details and records. CENTERPIECE may use the contact details provided by you to contact and correspond with you.
CENTERPIECE, its employees or associates will not be responsible in any manner for losses occurring from any breach of secrecy of the customer's user name and password.
The Centerpiece.in Privacy Policy (see "Privacy Policy") governs the use of any personal information that you agree to provide to CENTERPIECE on this website. Please read this Privacy Policy to understand how we use and protect the information that you provide to us. We may modify or amend the Privacy Policy at any time. The latest version of the Privacy Policy is available on our website.
CENTERPIECE uses cookies on the Centerpiece.in website to facilitate site-navigation, to customize the information that appears on the website and to collect non-personal information about users of the website, such as a user's IP address, the type of web browser and operating system being used and/or the pages of the website a user visits. This information is collected in order to monitor usage of the Centerpiece.in website and to improve aspects of the website. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the website may not function properly and prevent you from taking advantage of all of the features of the Centerpiece.in website.
All copyright, trademarks and all other intellectual property rights in the Centerpiece.in website and its content including without limitation graphics, drawings, designs, illustrations, photographs, written text, logos, trademark or any other content is the exclusive property of CENTERPIECE and, as applicable, respective third party service provider.
In accessing the Centerpiece.in website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of CENTERPIECE.
The "Centerpiece" trademark, and all other related marks and logos displayed on the Centerpiece.in website, as well as the domain name "Centerpiece.in", are and will remain the exclusive property of CENTERPIECE. Any reproduction, distribution, transmission, modification or use of these trademarks for any purpose without prior, express agreement of CENTERPIECE is prohibited. The User of the Centerpiece.in website shall not remove any copyright, trademark or other intellectual property notices contained on the Centerpiece.in website or any content contained therein.
We respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us for further information at privacy@centerpiece.in.
The Centerpiece.in website may contain links to third party websites not under the operation or control of CENTERPIECE. Such links are provided as a convenience only and cannot, and should not be interpreted as, an express or implied endorsement of such third party websites or any products or services offered thereon.
CENTERPIECE shall not be liable for any purchase, correspondence or advertisement made by user with any third party through their link. We shall not be responsible for any kind of damages occurred while using or accessing such links in any kind whatsoever.
You may only provide a link to the Centerpiece.in website if expressly authorized in writing by CENTERPIECE.
CENTERPIECE shall not be liable to you or any third party for any damage of any kind, including by way of non-exhaustive example, direct, indirect, incidental or consequential damage, including, without limitation, loss of profits or other intangible losses, arising out of or in connection with your use or inability to use the Centerpiece.in website, or from the customers having relied on the information contained on this website or from errors, breaks in service, cancellations, degradation or corruption of files or e-mails, software errors, viruses or defects, delays in functioning or transmission, lack of communication, theft, the destruction of, or unauthorised access to the Centerpiece.in website’s data, programmes or services or any other circumstances.
Nothing in these Terms of Use shall be construed so as to exclude or limit the liability of CENTERPIECE to you for fraud, death or personal injury caused by negligence of CENTERPIECE or that of its employees or agents, breach of terms regarding title implied under the applicable Consumer Protection laws or any other liability which the applicable laws state may not be excluded or limited.
You hereby agree to indemnify, defend and hold CENTERPIECE, its affiliates and any of its directors, employees, advisors, agents or sponsors harmless from and against any and all claims, damages, losses, costs or other expenses that arise directly or indirectly out of or from the breach of these terms and conditions or violation of the undertaking, representation and covenants mentioned above; and/or any malicious or intentionally harmful activities in connection with this web site, or other liabilities arising out of your use of this Website.
CENTERPIECE makes no warranty that the functionality of the Centerpiece.in website will be uninterrupted or error free. The Centerpiece.in website may contain technical inaccuracies or other defects and CENTERPIECE does not guarantee that defects will be corrected or that the website or the server that makes it available are free of viruses, worms, or anything else which may be harmful or destructive.
CENTERPIECE does not guarantee or represent that the information contained on the Centerpiece.in website is accurate, complete or up to date. The Centerpiece.in website and its contents are provided on an "as is" and "as available" basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
CENTERPIECE expressly disclaim all warranties of any kind, whether express or implied, including without limitation, the implied warranties of compliance appropriation of Centerpiece.in website or of its contents intended to a usual use or a specific use, of its quality or lack of infringement to ordinary statement from them.
If any provision of these Terms of Use is determined to be invalid, illegal or unenforceable, the remaining provisions of these Terms of Use remain in full force to the extent permitted by law.
These Terms of Use shall be governed by and construed in accordance with the laws of India and any action arising out of or relating to these terms shall be filed only in the Courts in Delhi, and no other Courts, shall have jurisdiction over the same. By accessing this website, you hereby consent and submit to the jurisdiction of such courts for the purpose of litigating any such action.
For further information relating to these Conditions, please contact us by email at info@centerpiece.in.
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The purchase of any product offered on www.centerpiece.in website (hereinafter the “Centerpiece.in website” or “website”) is subject to the present Terms and Conditions of Sale (hereinafter “Terms of Sale”) which include the “Order Policy”, “Shipping Policy”, “Exchange Policy”, and “Cancellation Policy” contained herein. The products offered for sale on the Centerpiece.in website are sold by Centerpiece Fretwork India Private Limited, a company registered with the Government of India, with its corporate office at B-133, First Floor, North Ex Mall, Sector-9, Rohini, New Delhi-110085 (India).
The Centerpiece.in website is provided to you on an "as is" and "where-is" basis, without any warranty and if you use or otherwise access the Centerpiece.in website then it will be construed as your acceptance of the Terms of Sale. The act of placing an order on the Centerpiece.in website creates a contractual relation between Centerpiece Fretwork India Private Limited (hereinafter “CENTERPIECE”) and its customer.
CENTERPIECE may update these Terms of Sale at any time. You can view the most current version of the Terms of Sale at any time by clicking on the hyperlink labelled "Terms". For each order on the Centerpiece.in website, your acceptance of the current Terms of Sale in force at the date of the order will be requested.
Orders may only be placed on the Centerpiece.in website by individual consumers purchasing goods other than for resale. Any resale or distribution of products offered by our brand ‘Centerpiece’ purchased on the Centerpiece.in website is strictly prohibited. The purchase of the products on this website is permitted only to individuals who are 18 years of age or over.
The Centerpiece.in website may be used to order a selection of products from CENTERPIECE, directly online via the Internet, for delivery to most countries (see "Delivery Zone"). All orders are subject to e-mail confirmation by us.
You may enquire about your order by phone at +91 11 27865099 from Monday to Friday, from 11 am to 6.00 pm as per Indian Standard Time (IST) or contact us through e-mail at customer-service@centerpiece.in.
Products and prices are valid as seen on the Centerpiece.in website, subject to availability. Most products offered on sale are customized or fabricated on your request/order. Exceptionally, errors or amendments may be made, especially in cases of simultaneous orders of the same product by several customers. If a product is unavailable after ordering, you will be informed by e-mail or by phone as soon as possible. You will then be able to order an alternative from the Centerpiece.in website or cancel your order (see "Cancellation Policy").
Please note that the products displayed on the Centerpiece.in website may be out-of-stock or discontinued, and availability is not guaranteed. CENTERPIECE shall not be liable for a lack of stock or the unavailability of products. CENTERPIECE reserves the right to change at any time and without any previous notice the items proposed on the Centerpiece.in website. In order to ensure better service quality and greater availability of our products for all clients of the Centerpiece.in website, CENTERPIECE reserves the right to limit the number of products which can be purchased by a customer.
You may at any time add our products to your selection by clicking on "Add to Cart"; view the selected products by clicking on "Shopping Cart"; and modify your selection by clicking on "continue shopping" or by adjusting quantity as appropriate. It will not be possible to save the shopping cart to proceed to the purchase on a later stage. If the purchase procedure is not completed, all items included in your current shopping cart will be deleted and you will need to start a new purchase procedure.
For each product selected on the Centerpiece.in website, a summary page will be displayed automatically featuring a photograph of the item, its code and description, the quantity selected, its unit price, the shipping cost and the total amount for your order. You should check that this information accurately reflects your selection before confirming your order.
While every effort is taken to try to ensure that the colouring, design and style of the our products in the photographs displayed on the Centerpiece.in website are representative of the original products, variations may occur due to the technical restrictions of colour reproduction on your computer equipment. Accordingly, CENTERPIECE shall not be liable for any error or inaccuracy in the photographs or graphical representations of products displayed on the Centerpiece.in website. If you have any questions about the products, you may of course contact us through e-mail at customer-service@centerpiece.in.
For every order via Internet, you must provide complete and accurate information during the ordering procedure. The information requested shall include: title, first name, surname, phone number, e-mail address, delivery, invoicing address and few other important details.
At the end of the ordering procedure, you are invited to click on "Pay now". When clicking on the "Pay now" button, you will be asked to accept these Terms of Sale and Terms of Use and the Privacy Policy of the Centerpiece.in website in full.
Your transaction will be processed after a payment method is selected by you through our respective payment gateway partner. Your payment is then authenticated and secured thanks to the 3D Secure system (via "Verified by Visa®" or "MasterCard® SecureCode™"). An authentication window is displayed asking you to key in personal information in order to finalize your transaction. For more information concerning the 3D Secure payment procedure, please refer to the next paragraph "Price & Payment".
When finished, your order is transmitted to CENTERPIECE for processing. You may only modify or cancel your order by contacting us through e-mail at customer-service@centerpiece.in within 12 hours of placing the order.
CENTERPIECE, reserves the right to cancel any order placed by a customer with whom it has a dispute concerning a prior order, or if CENTERPIECE has reasonable cause to suspect that such customer has violated the Terms of Sale or Terms of Use or the Privacy Policy mentioned on the Centerpiece.in website, or is engaged in any fraudulent or criminal activity or on any other legitimate grounds.
You will receive an order summary by e-mail. The acknowledgement of receipt shall mention the description of the products selected; the quantity, the price and the shipping cost. You can create an account in order to save your invoicing and delivery information for future orders. You will be asked to create your own password for subsequent use of the account.
Under your own liability, you shall keep your sign in/login information confidential and never communicate it to third parties. Accordingly, any purchase made using the login information is presumed to be done by you as the owner of the login information. If your password is lost, stolen or used fraudulently, you must inform CENTERPIECE immediately at customer-service@centerpiece.in.
You may deactivate your account by sending an e-mail to us at customer-service@centerpiece.in at any time. After deactivating your account, you are free to create a new one at your convenience.
Any data recorded by the Centerpiece.in website will establish proof of transactions operated between CENTERPIECE and its customers. In the event of a dispute between CENTERPIECE and one of its customers about a transaction made on the Centerpiece.in website, the data recorded by CENTERPIECE will be considered as irrefutable proof of the content of the transaction.
The prices of products offered for sale on the Centerpiece.in website are in INR, inclusive of local taxes for customers with domestic shipping address i.e. those located in India and alternatively, in US Dollar, GBP or Euro, inclusive of local taxes, for customers with International shipping address i.e. those located outside of the Indian Territory. The final amount of your order includes the shipping cost in accordance with your shipping address (see "Delivery Zone").
Please note that certain taxes, Octroi and custom duties may be applicable on the ordered products depending upon the category of product and/or the location of the customer which would be payable by the customer at the time of delivery of the product.
CENTERPIECE reserves the rights to amend at any time and without any previous notice the prices of the products on the Centerpiece.in website. The invoicing of the products is based on a price list posted on the Centerpiece.in website at the time of the order, subject to the availability of the products ordered at this time. Any order placed on the Centerpiece.in website has to be paid for immediately at the time of ordering. All orders are payable in INR by Domestic customers and US Dollar or Euro by International customers.
We currently accept payment by credit card and debit card through payment gateway partner ICICI PAYSEAL which accepts payment by MasterCard®, Maestro® and Visa® Cards. Payments by Visa®, MasterCard® and Maestro® are authenticated and secured thanks to the 3D secure system. This device is also known under the names of "Verified by Visa®" or "MasterCard® SecureCode™". During payment, the bank asks the Internet user personal information to check the identity of the card holder and to validate the transaction. Once the 3D Secure code is keyed in and validated by your bank, your order is finalized. You will then receive a confirmation e-mail.
Authentication is peculiar to each bank. For any questions concerning your 3D Secure code, please contact your bank directly. Your order will be dispatched once your payment has cleared. Your debit or credit card will have been debited/ charged by the time the goods are dispatched. Please carefully read the section “Availability" for information on unavailability of ordered items.
The products ordered remain the property of CENTERPIECE as legal and equitable owner and no property in or title to the ordered products shall pass to the customer until full payment for the products has been received by CENTERPIECE. Delivery is deemed complete and title to the products passes to you upon acceptance of shipment by the carrier.
CENTERPIECE ships its products to Domestic and International customers through selected courier service FedEx and other leading shipping partners. You are responsible for the shipping costs associated with the delivery of the products you purchase on the Centerpiece.in website as specified on your order confirmation.
Shipping costs are calculated either on the basis of the categories of the selected products, or on the total value of your order, as well as your delivery address.
Goods purchased via the Centerpiece.in website may be delivered within India and most other countries. CENTERPIECE will not process any order for which a post office box is provided. Goods will be shipped to the delivery address specified during ordering. The order will not be processed if the delivery address is not serviced by our shipping partner. We will not accept orders whose ultimate destination is a country which is embargoed by the Government of India.
During the ordering procedure, we will inform you of the time required for delivery of the goods purchased. The delivery time may exceed the usual time period depending upon the location and address of the user. You shall have to pay the shipping cost in addition to the price of the products purchased.
The orders shall be shipped in one lot. Availability on some products may be limited due to high demand and some orders may be delayed. In such an event, we request you to bear with us until your order is shipped and delivered.
However, CENTERPIECE reserves the right to divide your order into several shipments. The shipping costs shall only be charged for a single shipment in accordance with the information contained in your order summary.
You may track your order on the Centerpiece.in website by providing necessary details to know the exact status of your order. You may also send in your enquiry through e-mail at customer-service@centerpiece.in.
CENTERPIECE shall endeavour but not guarantee to deliver the products to its customer within the estimated time of delivery specified for each product on the Centerpiece.in website. Delivery may also be delayed by external factors such as transporter's strike. If the delivery is delayed by such third party delays or external factor, you agree to not raise any dispute against CENTERPIECE.
A failure to deliver or late delivery of the goods exceeding number of business days specified should be reported to us as soon as possible for us to take the required action. Please notify us of the delay within a maximum of sixty (60) calendar days from the date of confirmation of your order.
You should check that your shipment is correct on delivery. If there are any discrepancies or problems with your order when the products are delivered to you, you should note the nature of the discrepancy or problem (e.g., wrong product, open package, damaged goods, etc.) on the delivery note and sign it. You should then contact us by e-mail at customer-service@centerpiece.in. Please read the terms and conditions contained in the section entitled "Returns - Exchange - Refunds".
If you fail to receive an item shipped on account of providing inadequate or inaccurate delivery address or due to your non-availability at the address provided or failure to make requisite payment at the time of delivery in the case of extra taxes or custom duties, the order will be cancelled and the product will be returned to CENTERPIECE. Further, we would be entitled to recover reasonable compensation for services provided and costs incurred for shipping, handling, couriering, processing the order and/or the product and any other services provided to you with respect to your order. CENTERPIECE shall refund the entire amount of the order (excluding taxes and compensation) within thirty (30) calendar days from the date of non-delivery of the item.
CENTERPIECE will not be responsible or liable if any item you ordered on the Centerpiece.in website is lost, misdirected or delivered late insofar as you have to bear the risks of the shipping.
CENTERPIECE shall not be liable for any delay or failure in performance caused by circumstances beyond its reasonable control.
CENTERPIECE does not currently exchange or allow refunds for goods purchased on the Centerpiece.in website. All products ordered on the Centerpiece.in website are customized or fabricated on your request/order and, therefore, cannot be returned for exchange or refund. Each order transacted on the centerpiece.in website will be deemed as final sale.
However, in the case where you have received a product not ordered by you, you may return it for exchange or refund. Please check the package content details, mentioned on each package, at the time of delivery to verify your order. Returned products must be in their original condition and packaging, together with a copy of the original purchase invoice.
In order to do this, you must return the product to us via our carrier. You must contact us at customer-service@centerpiece.in and place your request within 12 hours from the delivery time, which would receive our immediate attention. Return shipping cost may be charged where applicable. In the case of an exchange, we would ship your order at no extra cost payable by you after verification of your actual requirement. In case you request for a refund, CENTERPIECE shall refund the entire amount of the order (excluding taxes) within thirty (30) calendar days from the date of such a request. If you do not claim a refund within the time stated herein, you shall not be entitled to a refund of any amount.
If you choose to cancel your order, you may do so within 12 hours of placing an order on the Centerpiece.in website and you will be immediately refunded if your debit or credit card has been debited or charged.
The request for cancellation shall be sent through e-mail at customer-service@centerpiece.in. This shall contain details provided at the time of ordering - your name, address; contact number and details of the ordered product. We would then inspect the status of your order and take steps for cancellation of the same. Please note that CENTERPIECE would not cancel any order if the product is shipped prior to receiving such a request.
CENTERPIECE reserves the right to cancel an order placed on the Centerpiece.in website due to any unavoidable circumstance. Upon cancellation, we shall refund the entire order amount to the customer within thirty (30) calendar days from the date of such a cancellation.
CENTERPIECE shall not be liable to you or any third party for any damage of any kind, including by way of non-exhaustive example, direct, indirect, incidental or consequential damage, including, without limitation, loss of profits or other intangible losses, arising out of or in connection with your use or inability to use the Centerpiece.in website, or from the customers having relied on the information contained on this website or from errors, breaks in service, cancellations, degradation or corruption of files or e-mails, software errors, viruses or defects, delays in functioning or transmission, lack of communication, theft, the destruction of, or unauthorised access to the Centerpiece.in website’s data, programmes or services or any other circumstances.
Nothing in these Terms of Sale shall be construed so as to exclude or limit the liability of CENTERPIECE to you for fraud, death or personal injury caused by negligence of CENTERPIECE or that of its employees or agents, breach of terms regarding title implied under the applicable Consumer Protection laws or any other liability which the applicable laws state may not be excluded or limited.
Any customer making an online purchase on the Centerpiece.in website agrees to defend, indemnify and hold CENTERPIECE, its affiliates and any of its directors, employees, advisors, agents or sponsors harmless from and against any and all taxes and fees, including, without limitation, any cost, expense, attorneys' fees, interest or penalties assessed against or incurred by us as a result of the customer’s failure to pay any applicable taxes or fees.
If any provision of these Terms of Sale is determined to be invalid, illegal or unenforceable, the remaining provisions of these Terms of Sale remain in full force to the extent permitted by law.
These Terms of Sale shall be governed by and construed in accordance with the laws of India and any action arising out of or relating to these terms shall be filed only in the Courts in Delhi, and no other Courts shall have jurisdiction over the same. By accessing this website, you hereby consent and submit to the jurisdiction of such courts for the purpose of litigating any such action.
For further information relating to these Conditions, please contact us at: Centerpiece Fretwork India Private Limited, B-133, First Floor, North Ex Mall, Sector-9, Rohini, New Delhi-110085 (India), or by email at customer-service@centerpiece.in.
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